The issue has been resolved. The issue was from our data hosting vendor. We appreciate your patience. If you are still experiencing any problems, please reach out to CORE Support via email at support@bqe.com or via phone at 310-602-4030.
Posted May 30, 2023 - 05:12 PDT
Update
Service provider has identified an issue with the DWDM ring in the LON DC region. The DWDM in the LON region is a fiber transport network that allows our Service Provider to deliver traffic between datacenters and internet service providers. Service Provider's engineers are actively engaged and working to resolve the issue. We will give you an update soon. Thank you for your patience.
Posted May 29, 2023 - 23:05 PDT
Update
The engineering team have found out that issue is with Storage Services and our engineers are working with Service provider to resolve the issue. We will give you update soon. Thank you for your patience
Posted May 29, 2023 - 22:18 PDT
Update
The investigation is in progress. We will give you an update soon. Thank you for your patience.
Posted May 29, 2023 - 21:56 PDT
In progress
The investigation is in progress. We will give you an update soon. Thank you for your patience.
Posted May 29, 2023 - 20:58 PDT
Scheduled
Some of our users have reported that they are experiencing systemwide performance issues on SYD Datacenter. Our Engineering teams are working diligently to identify and fix these issues as quickly as possible. Please subscribe to this page to receive the latest updates.
Posted May 29, 2023 - 20:55 PDT
This scheduled maintenance affected: CORE (CORE API Services (AUSTRALIA), CORE Front-End Services (AUSTRALIA), CORE Reporting Services (AUSTRALIA), CORE Public API (AUSTRALIA)).