All Systems Operational
Core ? Operational
90 days ago
99.95 % uptime
Today
Core Hosting Services ? Operational
90 days ago
99.91 % uptime
Today
Core API Services (US) ? Operational
90 days ago
99.91 % uptime
Today
Core API Services (AUS) ? Operational
90 days ago
99.97 % uptime
Today
Core Front-End Services (US) ? Operational
90 days ago
99.95 % uptime
Today
Core Front-End Services (AUS) ? Operational
90 days ago
99.97 % uptime
Today
Core Reporting Services (US) ? Operational
90 days ago
99.95 % uptime
Today
Core Reporting Services (AUS) ? Operational
90 days ago
99.97 % uptime
Today
Core Public API (US) ? Operational
90 days ago
99.95 % uptime
Today
Core Public API (AUS) ? Operational
90 days ago
99.97 % uptime
Today
Management Portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Maintenance May 25, 01:30-06:30 PDT
We need to undertake an important maintenance procedure for the CORE infrastructure in order to increase the performance on 05-25-2022 1:30 AM PST. During this period, you might not be able to access CORE . We apologize for any inconvenience this might cause you. Thank you for your patience.
Posted on May 23, 02:04 PDT
Past Incidents
May 23, 2022
Resolved - The incident has been resolved. Thank you for your support.
May 23, 07:33 PDT
Identified - After investigating, we have identified the issue is related to hardware. We migrated our traffic to secondary server so that our services won't be impacted and ensured that our customers will enjoy hassle free services. Sorry for the inconvenience and thank you for your patience.
May 23, 07:00 PDT
Update - Our Engineering team is still investigating this Issue. Thank your for your patience.
May 23, 06:08 PDT
Update - Our Engineering Teams are still investigating the issue and we will keep you updated. We apologize for any inconvenience.
May 23, 05:29 PDT
Investigating - We're experiencing a service outage with CORE. Our Engineering team is currently working to restore the service. We apologize for any inconvenience.
May 23, 04:23 PDT
May 22, 2022

No incidents reported.

May 21, 2022
Completed - The scheduled maintenance has been completed.
May 21, 02:00 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 21, 01:28 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 21:00 PDT
Scheduled - We need to undertake an important maintenance procedure for the CORE infrastructure in order to increase the performance on 20-05-2022 9 PM PST. During this period, you might not be able to access CORE . We apologize for any inconvenience this might cause you. Thank you for your patience.
May 20, 20:03 PDT
May 20, 2022
Completed - The Scheduled maintenance has been Cancelled .
May 20, 02:32 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 02:00 PDT
Scheduled - There will be a maintenance on CORE infrastructure. During this short period, you may not be able to access CORE. We apologize for any inconvenience this might cause you.
Important Note: If you have not logged out of CORE during maintenance, we highly recommend logout and login.

May 20, 01:35 PDT
Completed - We can now confirm the maintenance activity is completed successfully and everything is up and running. We apologize for any inconvenience this might have caused you. Thank you for your patience and support.
May 20, 00:13 PDT
Update - Due to some technical issue the upgrade was not completed and has been postponed. We will notify the time of upgrade beforehand. We apologize for any inconvenience. You will be able to access the CORE without any issue.
May 20, 00:13 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 19, 22:55 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 22:00 PDT
Scheduled - There will be an upgrade on the CORE infrastructure. During this short period, you may not be able to access CORE. We apologize for any inconvenience this might cause you.
Important Note: If you have not logged out of CORE during maintenance, we highly recommend logout and login.

May 19, 00:26 PDT
May 19, 2022
May 18, 2022
Completed - We can now confirm the maintenance activity is completed successfully and everything is up and running. We apologize for any inconvenience this might have caused you. Thank you for your patience and support.
May 18, 23:39 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 22:35 PDT
Scheduled - There will be a maintenance on CORE infrastructure. During this short period, you may not be able to access CORE. We apologize for any inconvenience this might cause you.
Important Note: If you have not logged out of CORE during maintenance, we highly recommend logout and login.

May 18, 22:35 PDT
Completed - We can now confirm the maintenance activity is completed successfully and everything is up and running. We apologize for any inconvenience this might have caused you. Thank you for your patience and support.
May 18, 22:16 PDT
Update - Due to some technical issue the maintenance was not completed and has been rescheduled. We will notify the time of maintenance beforehand. We apologize for any inconvenience. You will be able to access the CORE without any issue.
May 18, 22:16 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 20:01 PDT
Scheduled - There will be a maintenance on CORE infrastructure scheduled tonight, May-18-2022 8:00 PM PDT/11:00 PM EDT. During this short period, you may not be able to access CORE. We apologize for any inconvenience this might cause you.
Important Note: If you have not logged out of CORE during maintenance, we highly recommend logout and login.

May 18, 00:43 PDT
Completed - We can now confirm the maintenance activity is completed successfully and everything is up and running. We apologize for any inconvenience this might have caused you. Thank you for your patience and support.
May 18, 00:39 PDT
Update - Due to some technical issue the maintenance was not completed and has been rescheduled to 18-May-2022 at 8 PM PST. We apologize for any inconvenience. You will be able to access the CORE without any issue.
May 18, 00:39 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 21:00 PDT
Scheduled - There will be a maintenance on CORE infrastructure scheduled tonight, May-17-2022 9:00 PM PDT/12:00 AM EDT. During this short period, you may not be able to access CORE. We apologize for any inconvenience this might cause you.
Important Note: If you have not logged out of CORE during maintenance, we highly recommend logout and login

May 17, 12:20 PDT
May 17, 2022
May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022
Completed - We can now confirm the maintenance activity is completed successfully and everything is up and running. We apologize for any inconvenience this might have caused you. Thank you for your patience and support.
May 13, 19:51 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 17:01 PDT
Scheduled - We need to undertake a critical maintenance procedure for the Core infrastructure on 2022-05-13 5:00 PM PST. During this period, you might not be able to access Core. We apologize for any inconvenience this might cause you. Thank you for your patience.
May 13, 12:36 PDT
May 12, 2022

No incidents reported.

May 11, 2022
Completed - The scheduled maintenance has been completed.
May 11, 06:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 01:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 10, 23:03 PDT
Scheduled - We need to undertake an important maintenance procedure for the Core application on 11-May-2022 at 2:00 AM PST. During this period, you might not be able to access Core application. We apologize for any inconvenience this might cause you. Thank you for your patience.
May 10, 21:16 PDT
May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.