All Systems Operational
Uptime over the past 90 days. View historical uptime.
CORE ? Operational
90 days ago
99.92 % uptime
Today
CORE Hosting Services ? Operational
90 days ago
99.91 % uptime
Today
CORE API Services (US) ? Operational
90 days ago
100.0 % uptime
Today
CORE API Services (AUSTRALIA) ? Operational
90 days ago
99.81 % uptime
Today
CORE Front-End Services (US) ? Operational
90 days ago
99.99 % uptime
Today
CORE Front-End Services (AUSTRALIA) ? Operational
90 days ago
99.8 % uptime
Today
CORE Reporting Services (US) ? Operational
90 days ago
100.0 % uptime
Today
CORE Reporting Services (AUSTRALIA) ? Operational
90 days ago
99.81 % uptime
Today
CORE Public API (US) ? Operational
90 days ago
100.0 % uptime
Today
CORE Public API (AUSTRALIA) ? Operational
90 days ago
100.0 % uptime
Today
Management Portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled Maintenance for USA, UK and Canada Region Apr 27, 2024 17:00-23:00 PDT
We will be performing a scheduled maintenance during below mentioned time zones. This maintenance will include updating our application to improve overall system performance. During this period, you will not be able to log in to CORE. We expect this to be completed within 6 hours. Throughout the process, any updates can be seen on this page. We appreciate your patience and understanding. If you have any questions, feel free to reach out to CORE Support via email at support@bqe.com or via phone at 310-602-4030

Maintenance schedule start in relation to different time zones:

Time Zone Date Time
PST 27-03-2024 05:00 PM
ET/EDT 27-03-2024 08:00 PM
UTC 28-03-2024 12:00 AM
Posted on Apr 26, 2024 - 09:55 PDT
Past Incidents
Apr 27, 2024

No incidents reported today.

Apr 26, 2024
Scheduled Maintenance for Australia and Middle East Region
Completed - The scheduled maintenance has been completed.
Apr 26, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 04:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 26, 02:22 PDT
Scheduled - We will be performing a scheduled maintenance during below mentioned time zones. This maintenance will include updating our application to improve overall system performance. During this period, you will not be able to log in to CORE. We expect this to be completed within 1.5 hours. Throughout the process, any updates can be seen on this page. We appreciate your patience and understanding. If you have any questions, feel free to reach out to CORE Support via email at support@bqe.com or via phone at 310-602-4030

Maintenance schedule start in relation to different time zones:

Time Zone Date Time
AEDT 26-04-2024 09:30 PM
MEST 26-04-2024 01:30 PM
Apr 24, 05:18 PDT
Scheduled Maintenance for USA, UK and Canada Region
Completed - The scheduled maintenance has been completed.
Apr 26, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 01:00 PDT
Scheduled - We will be performing a scheduled maintenance during below mentioned time zones. This maintenance will include updating our application to improve overall system performance. During this period, you will not be able to log in to CORE. We expect this to be completed within 1 hour. Throughout the process, any updates can be seen on this page. We appreciate your patience and understanding. If you have any questions, feel free to reach out to CORE Support via email at support@bqe.com or via phone at 310-602-4030

Maintenance schedule start in relation to different time zones:

Time Zone Date Time
PST 26-04-2024 01:00 AM
ET/EDT 26-04-2024 04:00 AM
UTC 27-03-2024 08:00 AM
Apr 26, 00:20 PDT
Apr 25, 2024

No incidents reported.

Apr 24, 2024
Scheduled Maintenance for USA, UK and Canada Region
Completed - The scheduled maintenance has been completed.
Apr 24, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 20:30 PDT
Scheduled - We will be performing a scheduled maintenance during below mentioned time zones. This maintenance will include updating our application to improve overall system performance. During this period, you will not be able to log in to CORE. We expect this to be completed within 1 hour & 30 minutes. Throughout the process, any updates can be seen on this page. We appreciate your patience and understanding. If any questions or issues, feel free to reach out to CORE Support via email at support@bqe.com or via phone at 310-602-4030
Note: If you face issues with CORE after maintenance is complete, please first try to logout and re-login.

Maintenance schedules start in relation to different time zones:

Time Zone Date Time
PST 24-04-2024 08:30 PM
ET/EDT 24-04-2024 11:30 PM
UTC 25-04-2024 03:30 AM
Apr 24, 05:07 PDT
Apr 23, 2024
Login Issues
Resolved - This incident has been resolved.
Apr 23, 18:08 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 23, 07:07 PDT
Update - Some users have reported that the login issue has reappeared. Our Engineering teams are working diligently to identify the cause as quickly as possible. We are sorry for the inconvenience.
Apr 23, 06:27 PDT
Update - We are investigating a log in issue that is affecting all customers. Our teams are working urgently to resolve this issue. We will provide an update in the next hour.
Apr 23, 06:24 PDT
Investigating - We are currently investigating this issue.
Apr 23, 06:15 PDT
Monitoring - A configuration change has been made to address this issue. Please contact support@bqe.com if you continue to encounter problems logging in.

The issue was related to an upgrade to our Host Services over the weekend. Host Services are responsible for managing the CORE login process among other items. We will continue to monitor this issue for the next 12 hours at least while we conduct a root cause analysis.

We apologize for the inconvenience.
Apr 22, 12:45 PDT
Update - We are still investigating and working through this issue. We will continue to update you with new developments.
Apr 22, 11:35 PDT
Update - CORE is stable now and issues with login are no longer present. The cause is still under investigation.
Apr 22, 09:45 PDT
Investigating - Some users have reported that they are experiencing issues when logging into CORE. Our Engineering teams are working diligently to identify the cause as quickly as possible. Please subscribe to this page to receive the latest updates.
Apr 22, 09:38 PDT
Apr 22, 2024
Apr 21, 2024

No incidents reported.

Apr 20, 2024
Scheduled Maintenance for USA, UK and Canada Region
Completed - The scheduled maintenance has been completed.
Apr 20, 02:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 22:30 PDT
Scheduled - We will be performing a scheduled maintenance during below mentioned time zones. This maintenance will include updating our application to improve overall system performance. During this period, you will not be able to log in to CORE. We expect this to be completed within 2 hours. Throughout the process, any updates can be seen on this page. We appreciate your patience and understanding. If any questions or issues, feel free to reach out to CORE Support via email at support@bqe.com or via phone at 310-602-4030
Note: If you face issues with CORE after maintenance is complete, please first try to logout and re-login.

Maintenance schedules start in relation to different time zones:

Time Zone Date Time
PST 19-04-2024 10:30 PM
ET/EDT 20-04-2024 01:30 AM
UTC 20-04-2024 05:30 AM
Apr 19, 21:36 PDT
Scheduled Maintenance for Australia and Middle East Region
Completed - The scheduled maintenance has been completed.
Apr 20, 02:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 22:30 PDT
Scheduled - We will be performing a scheduled maintenance during below mentioned time zones. This maintenance will include updating our application to improve overall system performance. During this period, you will not be able to log in to CORE. We expect this to be completed within 2 hours. Throughout the process, any updates can be seen on this page. We appreciate your patience and understanding. If any questions or issues, feel free to reach out to CORE Support via email at support@bqe.com or via phone at 310-602-4030

Note: If you face issues with CORE after maintenance is complete, please first try to logout and re-login.

Maintenance schedules start in relation to different time zones:

Time Zone Date Time
AEST 20-04-2024 03:30 PM
MEST 20-04-2024 05:30 AM
Apr 19, 21:43 PDT
Apr 19, 2024
Scheduled Maintenance for Australia and Middle East Region
Completed - The scheduled maintenance has been completed.
Apr 19, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 04:30 PDT
Scheduled - We will be performing a scheduled maintenance during below mentioned time zones. This maintenance will include updating our application to improve overall system performance. During this period, you will not be able to log in to CORE. We expect this to be completed within 1.5 hours. Throughout the process, any updates can be seen on this page. We appreciate your patience and understanding. If you have any questions, feel free to reach out to CORE Support via email at support@bqe.com or via phone at 310-602-4030

Maintenance schedule start in relation to different time zones:

Time Zone Date Time
AEDT 19-04-2024 09:30 PM
MEST 19-04-2024 01:30 PM
Apr 17, 02:30 PDT
Apr 18, 2024
Emergency Maintenance for USA, UK and Canada Region
Completed - The scheduled maintenance has been completed.
Apr 18, 23:10 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 22:10 PDT
Scheduled - We will be performing a emergency maintenance during 04-19-2024 01:40 AM EST. This maintenance will include updating our application to improve overall system performance. During this period, you will not be able to log in to CORE. We expect this to be completed within 1 hour. Throughout the process, any updates can be seen on this page. We appreciate your patience and understanding. If you have any questions feel free to reach out to CORE Support via email at support@bqe.com or via phone at 310-602-4030.
Apr 18, 22:06 PDT
Apr 17, 2024
Scheduled Maintenance for USA, UK and Canada Region
Completed - The scheduled maintenance has been completed.
Apr 17, 23:35 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 20:35 PDT
Scheduled - We will be performing a scheduled maintenance during below mentioned time zones. This maintenance will include updating our application to improve overall system performance. During this period, you will not be able to log in to CORE. We expect this to be completed within 3 hours. Throughout the process, any updates can be seen on this page. We appreciate your patience and understanding. If you have any questions, feel free to reach out to CORE Support via email at support@bqe.com or via phone at 310-602-4030

Maintenance schedule start in relation to different time zones:

Time Zone Date Time
PST 17-04-2024 08:35 PM
ET/EDT 17-04-2024 11:35 PM
UTC 18-04-2024 03:35 AM
Apr 17, 02:23 PDT
Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

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