Completed -
The scheduled maintenance has been completed.
Nov 30, 09:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 07:30 PST
Scheduled -
We will be performing a scheduled maintenance during November 30, 2023, 10:30 AM EST. This maintenance will include updating our application to improve overall system performance. During this period, you will not be able to log in to CORE. We expect this to be completed within 1 hour and 30 minutes. Throughout the process, any updates can be seen on this page. We appreciate your patience and understanding. If you have any questions, feel free to reach out to CORE Support via email at support@bqe.com or via phone at 310-602-4030
Nov 28, 09:14 PST
Completed -
The scheduled maintenance has been completed.
Nov 29, 20:30 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 19:00 PST
Scheduled -
We will be performing a scheduled maintenance during November 29, 2023, 10:30 PM EST. This maintenance will include updating our application to improve overall system performance. During this period, you will not be able to log in to CORE. We expect this to be completed within 1 hour and 30 minutes. Throughout the process, any updates can be seen on this page. We appreciate your patience and understanding. If you have any questions, feel free to reach out to CORE Support via email at support@bqe.com or via phone at 310-602-4030
Nov 28, 22:54 PST
Completed -
The scheduled maintenance has been completed.
Nov 28, 22:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 20:30 PST
Scheduled -
We will be performing a scheduled maintenance during November 28, 2023, 11:30 PM EST. This maintenance will include updating our application to improve overall system performance. During this period, you will not be able to log in to CORE. We expect this to be completed within 1 hour and 30 minutes. Throughout the process, any updates can be seen on this page. We appreciate your patience and understanding. If you have any questions, feel free to reach out to CORE Support via email at support@bqe.com or via phone at 310-602-4030
Nov 28, 09:09 PST
Completed -
The scheduled maintenance has been completed.
Nov 28, 09:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 07:31 PST
Scheduled -
We will be performing a scheduled maintenance during November 28, 2023, 10:30 AM EST. This maintenance will include updating our application to improve overall system performance. During this period, you will not be able to log in to CORE. We expect this to be completed within 1 hour and 30 minutes. Throughout the process, any updates can be seen on this page. We appreciate your patience and understanding. If you have any questions, feel free to reach out to CORE Support via email at support@bqe.com or via phone at 310-602-4030
Nov 26, 20:57 PST
Completed -
The scheduled maintenance has been completed.
Nov 27, 20:30 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 19:00 PST
Scheduled -
We will be performing a scheduled maintenance during November 27, 2023, 10:00 PM EST. This maintenance will include updating our application to improve overall system performance. During this period, you will not be able to log in to CORE. We expect this to be completed within 1 hour and 30 minutes. Throughout the process, any updates can be seen on this page. We appreciate your patience and understanding. If you have any questions, feel free to reach out to CORE Support via email at support@bqe.com or via phone at 310-602-4030
Nov 26, 20:58 PST
Resolved -
Affected customers have confirmed clearing their cache has resolved the issue and monitoring confirms the incident is resolved.
Nov 27, 17:52 PST
Monitoring -
Our monitoring indicates the application has returned to normal. We will continue to monitor for errors over the next 24 hours before closing this ticket.
If the issue persists, please contact our support teams and we will review with urgency.
Nov 26, 19:43 PST
Investigating -
Some customers are encountering errors performing tasks within CORE. Our teams are investigating the issue with urgency and will provide an update by 2:30pm AEST today.
Nov 26, 17:36 PST
Completed -
The scheduled maintenance has been completed.
Nov 24, 23:30 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 20:30 PST
Scheduled -
We will be performing a scheduled maintenance during November 24, 2023, 11:30 PM EST. This maintenance will include updating our application to improve overall system performance. During this period, you will not be able to log in to CORE. We expect this to be completed within 3 hours. Throughout the process, any updates can be seen on this page. We appreciate your patience and understanding. If you have any questions, feel free to reach out to CORE Support via email at support@bqe.com or via phone at 310-602-4030
Nov 24, 05:35 PST