All Systems Operational
Uptime over the past 90 days. View historical uptime.
CORE ? Operational
90 days ago
99.98 % uptime
Today
CORE Hosting Services ? Operational
90 days ago
100.0 % uptime
Today
CORE API Services (US) ? Operational
90 days ago
100.0 % uptime
Today
CORE API Services (AUSTRALIA) ? Operational
90 days ago
99.91 % uptime
Today
CORE Front-End Services (US) ? Operational
90 days ago
100.0 % uptime
Today
CORE Front-End Services (AUSTRALIA) ? Operational
90 days ago
99.91 % uptime
Today
CORE Reporting Services (US) ? Operational
90 days ago
100.0 % uptime
Today
CORE Reporting Services (AUSTRALIA) ? Operational
90 days ago
100.0 % uptime
Today
CORE Public API (US) ? Operational
90 days ago
100.0 % uptime
Today
CORE Public API (AUSTRALIA) ? Operational
90 days ago
100.0 % uptime
Today
Management Portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 3, 2023

No incidents reported today.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023
Scheduled Maintenance for Australia and Middle East Region
Completed - The scheduled maintenance has been completed.
Nov 30, 09:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 07:30 PST
Scheduled - We will be performing a scheduled maintenance during November 30, 2023, 10:30 AM EST. This maintenance will include updating our application to improve overall system performance. During this period, you will not be able to log in to CORE. We expect this to be completed within 1 hour and 30 minutes. Throughout the process, any updates can be seen on this page. We appreciate your patience and understanding. If you have any questions, feel free to reach out to CORE Support via email at support@bqe.com or via phone at 310-602-4030
Nov 28, 09:14 PST
Nov 29, 2023
Scheduled Maintenance for USA, UK and Canada Region
Completed - The scheduled maintenance has been completed.
Nov 29, 20:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 19:00 PST
Scheduled - We will be performing a scheduled maintenance during November 29, 2023, 10:30 PM EST. This maintenance will include updating our application to improve overall system performance. During this period, you will not be able to log in to CORE. We expect this to be completed within 1 hour and 30 minutes. Throughout the process, any updates can be seen on this page. We appreciate your patience and understanding. If you have any questions, feel free to reach out to CORE Support via email at support@bqe.com or via phone at 310-602-4030
Nov 28, 22:54 PST
Nov 28, 2023
Scheduled Maintenance for USA, UK and Canada Region
Completed - The scheduled maintenance has been completed.
Nov 28, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 20:30 PST
Scheduled - We will be performing a scheduled maintenance during November 28, 2023, 11:30 PM EST. This maintenance will include updating our application to improve overall system performance. During this period, you will not be able to log in to CORE. We expect this to be completed within 1 hour and 30 minutes. Throughout the process, any updates can be seen on this page. We appreciate your patience and understanding. If you have any questions, feel free to reach out to CORE Support via email at support@bqe.com or via phone at 310-602-4030
Nov 28, 09:09 PST
Scheduled Maintenance for Australia and Middle East Region
Completed - The scheduled maintenance has been completed.
Nov 28, 09:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 07:31 PST
Scheduled - We will be performing a scheduled maintenance during November 28, 2023, 10:30 AM EST. This maintenance will include updating our application to improve overall system performance. During this period, you will not be able to log in to CORE. We expect this to be completed within 1 hour and 30 minutes. Throughout the process, any updates can be seen on this page. We appreciate your patience and understanding. If you have any questions, feel free to reach out to CORE Support via email at support@bqe.com or via phone at 310-602-4030
Nov 26, 20:57 PST
Nov 27, 2023
Scheduled Maintenance for USA, UK and Canada Region
Completed - The scheduled maintenance has been completed.
Nov 27, 20:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 19:00 PST
Scheduled - We will be performing a scheduled maintenance during November 27, 2023, 10:00 PM EST. This maintenance will include updating our application to improve overall system performance. During this period, you will not be able to log in to CORE. We expect this to be completed within 1 hour and 30 minutes. Throughout the process, any updates can be seen on this page. We appreciate your patience and understanding. If you have any questions, feel free to reach out to CORE Support via email at support@bqe.com or via phone at 310-602-4030
Nov 26, 20:58 PST
Australian instance - customers encountering errors in CORE
Resolved - Affected customers have confirmed clearing their cache has resolved the issue and monitoring confirms the incident is resolved.
Nov 27, 17:52 PST
Monitoring - Our monitoring indicates the application has returned to normal. We will continue to monitor for errors over the next 24 hours before closing this ticket.

Our support teams are reaching out to affected customers asking them to clear their cache. If you encounter the error, please clear your cache. How to clear your cache:
* Google Chrome; https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop
* Edge: https://www.microsoft.com/en-us/edge/learning-center/how-to-manage-and-clear-your-cache-and-cookies?form=MA13I2
* Safari: https://support.apple.com/en-us/HT201265

If the issue persists, please contact our support teams and we will review with urgency.
Nov 26, 19:43 PST
Investigating - Some customers are encountering errors performing tasks within CORE. Our teams are investigating the issue with urgency and will provide an update by 2:30pm AEST today.
Nov 26, 17:36 PST
Nov 26, 2023
Nov 25, 2023

No incidents reported.

Nov 24, 2023
Scheduled Maintenance for all Regions
Completed - The scheduled maintenance has been completed.
Nov 24, 23:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 20:30 PST
Scheduled - We will be performing a scheduled maintenance during November 24, 2023, 11:30 PM EST. This maintenance will include updating our application to improve overall system performance. During this period, you will not be able to log in to CORE. We expect this to be completed within 3 hours. Throughout the process, any updates can be seen on this page. We appreciate your patience and understanding. If you have any questions, feel free to reach out to CORE Support via email at support@bqe.com or via phone at 310-602-4030
Nov 24, 05:35 PST
Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.

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