BQE Core Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

CORE Operational

90 days ago

99.91 % uptime

Today

CORE Hosting Services Operational

90 days ago

99.91 % uptime

Today

CORE API Services (US) Operational

90 days ago

99.9 % uptime

Today

CORE API Services (AUS) Operational

90 days ago

99.91 % uptime

Today

CORE Front-End Services (US) Operational

90 days ago

99.9 % uptime

Today

CORE Front-End Services (AUS) Operational

90 days ago

99.91 % uptime

Today

CORE Reporting Services (US) Operational

90 days ago

99.9 % uptime

Today

CORE Reporting Services (AUS) Operational

90 days ago

99.91 % uptime

Today

CORE Public API (US) Operational

90 days ago

99.9 % uptime

Today

CORE Public API (AUS) Operational

90 days ago

99.91 % uptime

Today

Management Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance Sep 28, 2022 01:30-05:30 PDT

We will be performing a scheduled maintenance during September 28 2022, 4:30 AM EST. This maintenance will include updating our application to improve overall system performance. During this period, you will not be able to log in to CORE. We expect this to be completed within 4 hours. Throughout the process, any updates can be seen on this page. We appreciate your patience and understanding. If you have any questions feel free to reach out to CORE Support via email at support@bqe.com or via phone at 310-602-4030.
Posted on Sep 22, 2022 - 00:49 PDT

Scheduled Maintenance (Update) Oct 1, 2022 05:30-07:30 PDT

We will be performing a scheduled maintenance during October 1 , 2022 08:30 AM EST. This maintenance will include updating our infrastructure to improve overall system performance. During this period, you will not be able to log in to CORE. We expect this to be completed within 2 Hours. If you have any questions feel free to reach out to CORE Support via email at support@bqe.com or via phone at 310-602-4030.
Posted on Sep 20, 2022 - 19:07 PDT

Scheduled Maintenance (Update) Oct 8, 2022 13:00-17:30 PDT

We will be performing a scheduled maintenance during October 8 , 2022 04:00 PM EST. This maintenance will include updating our infrastructure to improve overall system performance. During this period, you will not be able to log in to CORE. We expect this to be completed within 4 Hours 30 Minutes. If you have any questions feel free to reach out to CORE Support via email at support@bqe.com or via phone at 310-602-4030.
Posted on Sep 20, 2022 - 19:12 PDT

Past Incidents

Sep 24, 2022

No incidents reported today.

Sep 23, 2022

Scheduled Maintenance (Update)

Completed - The maintenance is now complete and everything is up and running. If you were logged in during this time we strongly recommend that you log out and log back in to CORE. Thank you for your patience and we hope that you enjoy these updates.
Sep 23, 07:08 PDT

Update - We are testing the installed updates. Once everything is done we will notify. Thankyou for your patience.
Sep 23, 06:56 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 05:30 PDT

Scheduled - We will be performing a scheduled maintenance during September 23 , 2022 08:30 AM EST. This maintenance will include updating our infrastructure to improve overall system performance. During this period, you will not be able to log in to CORE. We expect this to be completed within 2 Hours. If you have any questions feel free to reach out to CORE Support via email at support@bqe.com or via phone at 310-602-4030.
Sep 20, 09:59 PDT

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

Investigation

Resolved - The issue with the inability to preview reports/invoices has been resolved. We apologize for any disruption this might have caused you. Rest assured that we are doing everything possible to prevent such issues from occurring in the future. Thank you for your patience and continued support. If you are still experiencing any problems, please reach out to CORE Support via email at support@bqe.com or via phone at 310-602-4030.
Sep 19, 12:17 PDT

Update - We are continuing to investigate this issue.
Sep 19, 12:16 PDT

Investigating - Some of our users have reported that they are experiencing inability to preview reports/invoices. Our Engineering teams are working diligently to identify and fix these issues as quickly as possible. Please subscribe to this page to receive the latest updates.
Sep 19, 12:11 PDT

Sep 18, 2022

No incidents reported.

Sep 17, 2022

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 17, 18:34 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 17:00 PDT

Scheduled - We will be performing a scheduled maintenance on 09-17-2022 8:00 PM EST. This maintenance will include updating our infrastructure to improve overall system performance. During this period, you will not be able to log in to CORE. We expect this to be completed within 4 hours. Throughout the process, any updates can be seen on this page. We appreciate your patience and understanding. If you have any questions feel free to reach out to CORE Support via email at support@bqe.com or via phone at 310-602-4030.
Sep 17, 11:32 PDT

Sep 16, 2022

No incidents reported.

Sep 15, 2022

No incidents reported.

Sep 14, 2022

Scheduled Maintenance

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 01:30 PDT

Scheduled - We will be performing a scheduled maintenance during September 14 2022, 4:30 AM EST. This maintenance will include updating our application to improve overall system performance. During this period, you will not be able to log in to CORE. We expect this to be completed within 5 hours. Throughout the process, any updates can be seen on this page. We appreciate your patience and understanding. If you have any questions feel free to reach out to CORE Support via email at support@bqe.com or via phone at 310-602-4030.
Sep 8, 03:21 PDT

Sep 13, 2022

No incidents reported.

Sep 12, 2022

No incidents reported.

Sep 11, 2022

Upgrade (Maintenance) for IAD

Completed - The scheduled maintenance has been completed.
Sep 11, 08:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 05:31 PDT

Scheduled - We will be performing a scheduled maintenance during September 11 2022, 8:30 AM EST. This maintenance will include deploying latest security patches on our CORE infrastructure to improve overall system performance. We expect this to be completed within 3 Hours without any downtime. Throughout the process, any updates can be seen on this page. We appreciate your patience and understanding. If you have any questions feel free to reach out to CORE Support via email at support@bqe.com or via phone at 310-602-4030.
Sep 8, 03:33 PDT

Maintenance for IAD

Completed - The scheduled maintenance has been completed.
Sep 11, 01:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 20:31 PDT

Scheduled - We will be performing a scheduled maintenance during September 10 2022, 11:30 PM EST. This maintenance will include deploying latest security patches on our CORE infrastructure to improve overall system performance. We expect this to be completed within 4 Hours without any downtime. Throughout the process, any updates can be seen on this page. We appreciate your patience and understanding. If you have any questions feel free to reach out to CORE Support via email at support@bqe.com or via phone at 310-602-4030.
Sep 8, 03:30 PDT

Sep 10, 2022

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