BQE CORE Status

Apr 3, 2025

Completed - We are pleased to inform you that the unscheduled maintenance has been successfully completed. All systems are now fully operational, and you should be able to access BQE CORE without any issues.

Thank you for your patience and understanding during this maintenance period. If you experience any further issues, please don’t hesitate to contact BQE CORE Support at support@bqe.com or call 310-602-4030.

Thank you,
The BQE CORE Team
Apr 3, 03:34 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 03:00 PDT

Scheduled - We are performing unscheduled maintenance to enhance system performance and resolve application issues. During this time, you may experience intermittent issues while logging into BQE CORE. The maintenance is expected to last approximately 1 hour.

Maintenance schedule start, for different time zones:
Time Zone Date Time
PST 03 April 2025 03:00 AM
ET/EDT 03 April 2025 06:00 AM
UTC 03 April 2025 10:00 AM
AEST 03 April 2025 09:00 PM

You can follow real-time updates on this page throughout the maintenance period. We appreciate your patience and understanding as we work to improve your experience with BQE CORE. For any questions, please contact BQE CORE Support at support@bqe.com or call 310-602-4030.

Thank you,
The BQE CORE Team
Apr 3, 02:49 PDT

Apr 2, 2025

Unresolved incident: Performance Degradation Notice – KPI Schedules.

Apr 1, 2025

Slowness in Report Generation for few customers ( US Region only )

Resolved - The issue related to "inability to preview reports/invoices" has been resolved. We apologize for any disruption this may have caused and appreciate your patience during the resolution process. Please be assured that we are taking proactive steps to prevent similar issues in the future.

Thank you for your continued support. If you are still experiencing any issues, please contact BQE CORE Support at support@bqe.com or call 310-602-4030.
Apr 1, 17:31 PDT

Monitoring - We are currently monitoring the system to ensure stability and full functionality. Early signs indicate that services are operating normally, but we are closely observing performance to confirm that the issue is fully resolved.

It is recommended that you log out and log back in to BQE CORE. We will provide a final update once monitoring is complete. Thank you for your patience throughout this process.
Apr 1, 12:07 PDT

Identified - Our team has made significant progress in implementing the fix. We are committed to ensuring the issue is fully resolved and are conducting additional tests to confirm stability.

Thank you for your continued patience and understanding. We will keep you updated with any further developments.
Apr 1, 11:28 PDT

Update - We can still see slowness in reports and invoices for few customers. Our Engineering team is actively working to resolve these issues as quickly as possible. We appreciate your patience and understanding and will provide updates as we make progress.
Apr 1, 10:44 PDT

Monitoring - The fix for the issue has been implemented, and we are currently monitoring the system to ensure stability and full functionality. Early signs indicate that services are operating normally, but we are closely observing performance to confirm that the issue is fully resolved.

It is recommended that you log out and log back in to BQE CORE. We will provide a final update once monitoring is complete. Thank you for your patience throughout this process.
Apr 1, 09:56 PDT

Identified - We have identified the root cause of the issue. Our team is actively implementing a fix. Thank you for your patience and understanding as we work to restore full functionality.
Apr 1, 09:43 PDT

Investigating - Some of our users [USA region] have reported that they are unable to preview to reports/invoices.
Our Engineering team is actively investigating and working to resolve these issues as quickly as possible. We appreciate your patience and understanding and will provide updates as we make progress.

To stay informed, please subscribe to this page for real-time updates.
For any questions, please contact BQE CORE Support at support@bqe.com or call 310-602-4030.
Apr 1, 09:42 PDT

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

Unscheduled Maintenance for Australia and Middle East Region

Completed - The scheduled maintenance has been completed.
Mar 27, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 04:00 PDT

Scheduled - We are performing unscheduled maintenance to enhance system performance and resolve application issues. During this time, you may experience intermittent issues while logging into BQE CORE. The maintenance is expected to last approximately 1 hour.

Maintenance schedule start, for different time zones:
Time Zone Date Time
AEST 27 Mar 2024 10:00 PM
MEST 27 Mar 2024 12:00 PM

You can follow real-time updates on this page throughout the maintenance period. We appreciate your patience and understanding as we work to improve your experience with BQE CORE. For any questions, please contact BQE CORE Support at support@bqe.com or call 310-602-4030.

Thank you,
The BQE CORE Team
Mar 27, 01:52 PDT

Unscheduled Maintenance for USA, UK and Canada Region

Completed - We are pleased to inform you that the unscheduled maintenance has been successfully completed. All systems are now fully operational, and you should be able to access BQE CORE without any issues.

Thank you for your patience and understanding during this maintenance period. If you experience any further issues, please don’t hesitate to contact BQE CORE Support at support@bqe.com or call 310-602-4030.

Thank you,
The BQE CORE Team
Mar 27, 00:55 PDT

In progress - Unscheduled maintenance is currently in progress. We appreciate your patience and understanding as we work to improve your experience with BQE CORE. For any questions, please contact BQE CORE Support at support@bqe.com or call 310-602-4030.

Thank you,
The BQE CORE Team
Mar 27, 00:04 PDT

Scheduled - We are performing unscheduled maintenance to enhance system performance and resolve application issues. During this time, you may experience intermittent issues while logging into BQE CORE. The maintenance is expected to last approximately 1 hour.

Maintenance schedule start, for different time zones:
Time Zone Date Time
PST 27 Mar 2025 12:05 AM
ET/EDT 27 Mar 2025 03:05 AM
UTC 27 Mar 2025 07:05 AM

You can follow real-time updates on this page throughout the maintenance period. We appreciate your patience and understanding as we work to improve your experience with BQE CORE. For any questions, please contact BQE CORE Support at support@bqe.com or call 310-602-4030.

Thank you,
The BQE CORE Team
Mar 27, 00:00 PDT

Mar 26, 2025

Unscheduled Maintenance for All Regions

Completed - The scheduled maintenance has been completed.
Mar 26, 04:10 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 03:02 PDT

Scheduled - We are performing unscheduled maintenance to enhance system performance and resolve application issues. During this time, you may experience intermittent issues while logging into BQE CORE. The maintenance is expected to last approximately 1 hour.

Maintenance schedule start, for different time zones:
Time Zone Date Time
PST 26 March 2025 03:05 AM
ET/EDT 26 March 2025 06:05 AM
UTC 26 March 2025 10:05 AM
AEST 26 March 2025 09:05 PM

You can follow real-time updates on this page throughout the maintenance period. We appreciate your patience and understanding as we work to improve your experience with BQE CORE. For any questions, please contact BQE CORE Support at support@bqe.com or call 310-602-4030.

Thank you,
The BQE CORE Team
Mar 26, 03:00 PDT

Mar 25, 2025

Slow Performance For Invoice Module

Resolved - We have successfully addressed the intermittent slowness affecting CORE, particularly within the Invoice Module. After continuous monitoring and thorough validation, we have observed stable and optimal system performance.

As a result, this incident is now considered resolved, and we will be closing this status page. If you experience any further issues or have any concerns, please do not hesitate to contact our support team.

Thank you for your patience and cooperation throughout this process.
Mar 25, 08:36 PDT

Update - We have seen good performance on CORE this morning and are hopeful that it will continue throughout the day. Our team remains vigilant in monitoring the system to ensure stability and performance. If you experience any issues, please reach out to our support team.

Thank you for your cooperation. We will provide further updates as necessary.
Mar 24, 07:04 PDT

Update - We have successfully deployed the fix for the intermittent slowness in CORE, particularly within the Invoice Module. Initial monitoring shows improved performance, and our team will continue to closely observe the system to ensure long-term stability. If you encounter any further issues or unexpected behavior, please don’t hesitate to reach out to our support team. Your patience and support throughout this process have been greatly appreciated.
Thank you for your cooperation. We will provide further updates as necessary.
Mar 23, 09:27 PDT

Update - We are currently testing a potential fix for the intermittent slowness that has been affecting CORE, particularly within the Invoice Module . Our team is working diligently to validate the solution and ensure its effectiveness before implementing it across the system.

Once testing is complete and the fix is verified, we will proceed with implementation as soon as possible. We appreciate your continued patience and understanding as we work to fully resolve this issue.

In the meantime, if you encounter any further issues or have additional feedback, please don’t hesitate to reach out to our support team. We will provide another update shortly after the fix has been deployed.

Thank you for your cooperation and understanding throughout this process.
Mar 22, 10:33 PDT

Update - We are still experiencing intermittent slowness, and our team is actively investigating the root cause while making steady progress toward a full resolution. We are closely monitoring system performance and will share updates as soon as more information becomes available.
We truly appreciate your patience and understanding. If you encounter any further issues, please feel free to reach out to our support team.
Mar 21, 12:16 PDT

Update - Our team has made significant progress in implementing the fix; however, we are still experiencing slowness

Thank you for your continued patience and understanding. We will keep you updated with any further developments.
Mar 21, 08:03 PDT

Monitoring - The fix for the issue has been implemented, and we are currently monitoring the system to ensure stability and full functionality. Early signs indicate that services are operating normally, but we are closely observing performance to confirm that the issue is fully resolved.

It is recommended that you log out and log back in to BQE CORE. We will provide a final update once monitoring is complete. Thank you for your patience throughout this process.
Mar 21, 05:56 PDT

Update - Our team is continuing to investigate the source of the issue and is making progress toward a resolution. We will provide further updates as soon as more information is available.

Thank you for your continued patience.
Mar 20, 22:18 PDT

Investigating - Some users may experience performance issues with the Invoice Module, such as delays in invoice previews. This can lead to slow loading times or instances where invoices do not open immediately when clicking 'Preview.'
Our team is currently investigating the root cause and working on a solution. We expect to see significant performance improvements soon and appreciate your patience as we work to resolve this issue
Mar 20, 09:53 PDT

Scheduled Maintenance for Australia and Middle East Region

Completed - The scheduled maintenance has been completed.
Mar 25, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 04:00 PDT

Scheduled - We will be performing scheduled maintenance to enhance system performance. During this time, you may experience intermittent issues while logging into BQE CORE. The maintenance is expected to last approximately 1 hour.

Maintenance schedule start, for different time zones:
Time Zone Date Time
AEST 25 March 2025 10:00 PM
MEST 25 March 2025 12:00 PM

You can follow real-time updates on this page throughout the maintenance period. We appreciate your patience and understanding as we work to improve your experience with BQE CORE. For any questions, please contact BQE CORE Support at support@bqe.com or call 310-602-4030.

Thank you,
The BQE CORE Team
Mar 24, 04:13 PDT

Unscheduled Maintenance for USA, UK and Canada Region

Completed - We are pleased to inform you that the unscheduled maintenance has been successfully completed. All systems are now fully operational, and you should be able to access BQE CORE without any issues.

Thank you for your patience and understanding during this maintenance period. If you experience any further issues, please don’t hesitate to contact BQE CORE Support at support@bqe.com or call 310-602-4030.

Thank you,
The BQE CORE Team
Mar 25, 00:06 PDT

In progress - Unscheduled maintenance is currently in progress. We appreciate your patience and understanding as we work to improve your experience with BQE CORE. For any questions, please contact BQE CORE Support at support@bqe.com or call 310-602-4030.

Thank you,
The BQE CORE Team
Mar 24, 23:19 PDT

Scheduled - We are performing unscheduled maintenance to enhance system performance and resolve application issues. During this time, you may experience intermittent issues while logging into BQE CORE. The maintenance is expected to last approximately 1 hour.

Maintenance schedule start, for different time zones:
Time Zone Date Time
PST 24 Mar 2025 11:20 PM
ET/EDT 25 Mar 2025 02:20 AM
UTC 25 Mar 2025 06:20 AM

You can follow real-time updates on this page throughout the maintenance period. We appreciate your patience and understanding as we work to improve your experience with BQE CORE. For any questions, please contact BQE CORE Support at support@bqe.com or call 310-602-4030.

Thank you,
The BQE CORE Team
Mar 24, 23:16 PDT

Mar 24, 2025

Unscheduled Maintenance for All Regions.

Completed - We are pleased to inform you that the unscheduled maintenance has been successfully completed. All systems are now fully operational, and you should be able to access BQE CORE without any issues.

Thank you for your patience and understanding during this maintenance period. If you experience any further issues, please don’t hesitate to contact BQE CORE Support at support@bqe.com or call 310-602-4030.

Thank you,
The BQE CORE Team
Mar 24, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 03:45 PDT

Scheduled - We are performing unscheduled maintenance to enhance system performance and resolve application issues. During this time, you may experience intermittent issues while logging into BQE CORE. The maintenance is expected to last approximately 1 hour.

Maintenance schedule start, for different time zones:
Time Zone Date Time
PST 24 March 2025 03:45 AM
ET/EDT 24 March 2025 06:45 AM
UTC 24 March 2025 10:45 AM
AEST 24 March 2025 09:45 PM

You can follow real-time updates on this page throughout the maintenance period. We appreciate your patience and understanding as we work to improve your experience with BQE CORE. For any questions, please contact BQE CORE Support at support@bqe.com or call 310-602-4030.

Thank you,
The BQE CORE Team
Mar 24, 03:35 PDT

Mar 23, 2025

Mar 22, 2025

Scheduled Maintenance for USA, UK and Canada Region

Completed - We are pleased to inform you that the scheduled maintenance has been successfully completed. All systems are now fully operational, and you should be able to access BQE CORE without any issues.

Thank you for your patience and understanding during this maintenance period. If you experience any further issues, please don’t hesitate to contact BQE CORE Support at support@bqe.com or call 310-602-4030.

Thank you,
The BQE CORE Team
Mar 22, 21:38 PDT

In progress - Scheduled maintenance is currently in progress. We appreciate your patience and understanding as we work to improve your experience with BQE CORE. For any questions, please contact BQE CORE Support at support@bqe.com or call 310-602-4030.

Thank you,
The BQE CORE Team
Mar 22, 20:59 PDT

Scheduled - We will be performing scheduled maintenance to enhance system performance. During this time, you may experience intermittent issues while logging into BQE CORE. The maintenance is expected to last approximately 1 hour.

Maintenance schedule start, for different time zones:
Time Zone Date Time
PST 22 March 2025 09:00 PM
ET/EDT 23 March 2025 12:00 AM
UTC 23 March 2025 04:00 AM

You can follow real-time updates on this page throughout the maintenance period. We appreciate your patience and understanding as we work to improve your experience with BQE CORE. For any questions, please contact BQE CORE Support at support@bqe.com or call 310-602-4030.

Thank you,
The BQE CORE Team
Mar 22, 09:19 PDT

Mar 21, 2025

Unscheduled Maintenance for All Regions.

Completed - We are pleased to inform you that the unscheduled maintenance has been successfully completed. All systems are now fully operational, and you should be able to access BQE CORE without any issues.

Thank you for your patience and understanding during this maintenance period. If you experience any further issues, please don’t hesitate to contact BQE CORE Support at support@bqe.com or call 310-602-4030.

Thank you,
The BQE CORE Team
Mar 21, 05:25 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 04:30 PDT

Scheduled - We are performing unscheduled maintenance to enhance system performance and resolve application issues. During this time, you may experience intermittent issues while logging into BQE CORE. The maintenance is expected to last approximately 1 hour.

Maintenance schedule start, for different time zones:
Time Zone Date Time
PST 21 March 2025 04:30 AM
ET/EDT 21 March 2025 07:30 AM
UTC 21 March 2025 11:30 AM
AEST 21 March 2025 10:30 PM

You can follow real-time updates on this page throughout the maintenance period. We appreciate your patience and understanding as we work to improve your experience with BQE CORE. For any questions, please contact BQE CORE Support at support@bqe.com or call 310-602-4030.

Thank you,
The BQE CORE Team
Mar 21, 04:29 PDT

Mar 20, 2025

Unscheduled Maintenance for All Regions

Completed - The scheduled maintenance has been completed.
Mar 20, 04:50 PDT

In progress - Unscheduled maintenance is currently in progress. We appreciate your patience and understanding as we work to improve your experience with BQE CORE. For any questions, please contact BQE CORE Support at support@bqe.com or call 310-602-4030.

Thank you,
The BQE CORE Team
Mar 20, 03:50 PDT

Scheduled - We are performing unscheduled maintenance to enhance system performance and resolve application issues. During this time, you may experience intermittent issues while logging into BQE CORE. The maintenance is expected to last approximately 1 hour.

Maintenance schedule start, for different time zones:
Time Zone Date Time
PST 20 March 2025 03:50 AM
ET/EDT 20 March 2025 06:50 AM
UTC 20 March 2025 10:50 AM
AEST 20 March 2025 08:50 PM

You can follow real-time updates on this page throughout the maintenance period. We appreciate your patience and understanding as we work to improve your experience with BQE CORE. For any questions, please contact BQE CORE Support at support@bqe.com or call 310-602-4030.

Thank you,
The BQE CORE Team
Mar 20, 03:48 PDT

Related

Past Incidents