Resolved -
The issue with CORE application has been resolved. We apologize for any disruption this might have caused you. Rest assured that we are doing everything possible to prevent such issues from occurring in the future. Thank you for your patience and continued support. If you are still experiencing any problems, please reach out to CORE Support via email at support@bqe.com or via phone at 310-602-4030.
May 9, 10:25 PDT
Update -
We have made few changes and CORE is working properly now. We are monitoring our services closely. We apologize for any inconvenience caused and will provide updates shortly. Should you have any inquiries, please don't hesitate to contact CORE support via email at support@bqe.com or by phone at 310-602-4030.
May 8, 10:15 PDT
Update -
We are still facing some intermittent errors are currently affecting some users ability to complete actions in CORE. Our engineering team is actively addressing this issue. We apologize for any inconvenience caused and will provide updates shortly. Should you have any inquiries, please don't hesitate to contact CORE support via email at support@bqe.com or by phone at 310-602-4030.
May 8, 06:10 PDT
Update -
A new patch has been issued again, and we're currently monitoring our services closely. Rest assured, we'll provide further updates once we're confident in the resolution. We apologize for any inconvenience caused and will provide updates shortly. Should you have any inquiries, please don't hesitate to contact CORE support via email at support@bqe.com or by phone at 310-602-4030.
May 8, 03:58 PDT
Monitoring -
We are still encountering errors on CORE application. Our team is currently addressing ongoing errors and are working diligently to resolve the issue. Thank you for your patience and understanding as we work to ensure smooth operations.
May 7, 06:33 PDT
Identified -
We have identified an issue leading to high traffic on our infrastructure. A new patch has been issued, and we're currently monitoring our services closely. Rest assured, we'll provide further updates once we're confident in the resolution.
May 7, 05:14 PDT
Update -
We are continuing to investigate this issue.
May 7, 04:57 PDT
Update -
We are continuing to investigate this issue.
May 6, 14:14 PDT
Investigating -
Intermittent errors are currently affecting some users ability to complete actions in CORE. Our engineering team is actively addressing this issue. We apologize for any inconvenience caused and will provide updates shortly. Should you have any inquiries, please don't hesitate to contact CORE support via email at support@bqe.com or by phone at 310-602-4030.
May 6, 14:02 PDT